Careful transport for senior and special-needs pets
For pets with medical conditions, limited mobility or high anxiety, the trip is planned around their needs: a climate-controlled vehicle, a handler who monitors them throughout, and stops timed to their routine.
How special-needs trips are planned
- Tell us about your pet's condition, medications and daily schedule when you request a quote.
- Rest, feeding and exercise stops are built into the route.
- A handler monitors your pet from pickup to delivery.
What to prepare
- Written medication instructions and dosing times.
- Recent veterinary records and any health paperwork your route requires.
- Your veterinarian's contact information.
Good to know
- Some pets are not suited to long trips. If you are unsure, check with your veterinarian before booking.
- Handlers monitor and comfort your pet. They do not provide veterinary treatment.
Planning with your veterinarian
Before you book, ask your veterinarian whether a long trip is appropriate for your pet, and what to watch for. Bring their advice to us. Describing your pet's condition accurately lets us plan the stops, the schedule and the handling, and give you an accurate fixed quote.
What we need from you
- A description of your pet's condition and any limits on movement.
- Medications with written instructions and dosing times.
- A recent veterinary summary, if you have one.
- Your veterinarian's contact details.
- Vaccination records and any health certificate.
More guidance
Read moving across the country with a senior dog and how to prepare your pet for long-distance transport.
How the trip works.
The same four steps on every trip. See the full process →
Request a quote
Tell us the route, dates and who is riding along.
Confirm your quote
We confirm the route and a fixed price before you book.
Pickup and the road
A handler collects your animals and stays with them, with rest stops and photo check-ins.
Safe delivery
Your animals are delivered to the door.
Medical and Special-Needs Transport FAQs
Can you transport a pet that takes medication?
In most cases, yes. Send written instructions and dosing times with your quote request, and we will confirm how the schedule can be handled on the route.
Do you provide veterinary care during transport?
No. Handlers monitor your pet and keep them comfortable, but they do not provide veterinary treatment. Ask your veterinarian whether long-distance travel is appropriate for your pet.
Related services.
See how a trip works, the areas we serve, or read ground vs. air transport.
Ready to coordinate your transport?
Reach us by call, text or email during business hours. After hours, send a text and we'll respond when we're back.
- Call or text(214) 631-9555
- Emailhello@happyarrivalpets.com
- HoursMon–Fri, 8am–6pm CT